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What people say about EZom

Customers General Comments

EZom is a great little program...flew through it
Just what I’ve been looking for, simple, straight forward and easy to learn.
You are extremely cost-competitive.
I love the new batch queuing/printing of new orders. Saves me tons of time each day.
I can't get support like this from the big-guys. Here, I matter.
I love being able to see all my orders in one place, sorted and color-coded. It gives me a clear picture of what lies ahead in my day. Thank you for keeping it simple!

Letters We Like To Read

Multiple stores in Yahoo™, shipping from inventory and drop-ship suppliers (Contact Debbie - SmallElectrics.com)

I have been running one store for 5 years and then started another store in October 2006. I plan to open another one in the spring of 2008. I was using Stone Edge for years and it was fine but lots of clicks to do everything. Setups were also confusing in Stone Edge and I always seemed to need to call for help with a hope of getting a call back within a day or so.

EZOM is great. I love it and it makes my work flow so great, so much easier. The only reason I have to go back to Yahoo is to charge (and Tony says I won't have to do that soon) but other than that, EZOM does it all. If you are ONLY using yahoo and not another back end software program then you will never believe how much it can help you.

I can switch between my companies with a click of my mouse. I share inventory between my stores since both stores have overlap in the items I sell. The system is always available and problems (when discovered) are always fixed quickly. I have never lost any business due to down time or any other problems.

Multiple stores in Yahoo™, exclusively drop-ship (Contact Tim - Take Three Inc.)

I run 2 Yahoo™ Stores. EZOM has made my life so much easier. When I was first on the lookout for an order management system, I wanted something that would be very easy for me to use and understand so that I could become more efficient right away. EZOM has exceeded my expectations in spades. It has saved me an incredible amount time and headaches in processing my orders.

I was so used to my old "manual" way of doing things, that just after I finished sending my first real order through EZOM, I literally stared at my computer screen trying to figure out what I forgot to do. It was too easy...I had to have missed something. Nope. I didn't miss anything....it really WAS that easy! I couldn't believe it. I had became so accustomed to spending a certain amount of time and effort on every single order; the fact that within a few clicks of the mouse I had accomplished what had previously taken me 5-7 minutes to do before was simply mind-blowing to me.

I'm still trying to adjust to the efficiency of it! :) And EZOM's customer service is simply top-notch. That's all there is to it. No big company hassles to deal with. No maze of customer service reps to deal with. If you've got a problem or a question...just call or email Tony and it's taken care of before you know it. And he's always tweaking the software with new enhancements or features. Sometimes large, sometimes subtle...but always and consistently making the software more efficient...and my job even easier!

Tim O'Sullivan
LEDRopeLightsAndMore.com
TheGamingParlor.com

Small Distributor shipping from inventory (Contact Mike - MSO Distributing.com)

Dear Prospective EZ Order Manager Customer

Over time I got buried in details...invoices, keeping track of inventory, sending mailings to my customers, staying organized. Like many owners of small businesses, I'd put together a small database that worked for awhile, but it took so much of my time because I was "slow." I wasn't a computer programmer. And I still had to download shopping cart data to collect my orders and that involved many steps.

One day, I'd had enough. Shipping rates had changed again and I had to update the calculations in my database which was a nightmare for me. I simply had to have something more streamlined, and I wanted it to be online, so when my computer failed--which it did several times over the past two years--I could login using any computer with a browser and be back to work immediately.

I did a Google search and found EZ Order Manager. I didn't know if it would work for me but I gave it a try and I haven't looked back.

Support at EZ is out of this world. Getting moved over to a new system like EZ Order Manager required my calling and emailing for help...probably beyond what most places would support. But help was always there and solutions often came the same or the next day.

I had looked at systems like OrderMotion, taking a test drive. I also looked at NetSuite and went through the demo they offer. Both those services were a little too big for me. They were sort of "departmental", as if all these different people were needed to run the software.

In a small company like mine, "changing hats" can happen every few minutes. Switching from this view to that entry screen and jumping all over to do something was too complicated for me...at least for now.

With EZ you get a more manageable experience. Everything is usually accessible with one or two mouse clicks. But don't be fooled, EZ is not a simplistic starter tool. It is very robust and fits into your specific ways of running your business. This "fitting" takes time. It took me a couple of months to get comfortable, but once you're "there", running your business is a dream. As few as 8-10 mouse clicks and you've captured your customer information, their order information, collected your funds, printed an invoice, adjusted your inventory and sent an email to your customer.

The cost of EZ Order Manager is almost nothing; around half the cost of a US Postage stamp per order.

There's a great guarantee, great support, and finally an easy way to handle your business from *any* computer anywhere with a browser and internet connection. Try EZ Order Manager today. Take a step toward making your business life easier. If you are like me, before long, you'll be a happy EZ customer too...perhaps writing a letter like this because you have some extra free time and are in a decent mood. Stranger things have happened!

Thank you.

Mike Staskiewicz
President
MSO Distributing LLC
Grand Rapids, Michigan

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